Cashier Job Description Template (2024)

Cashier Job Description

[Intro Paragraph]Kick off your job description with a short summary of the role and main responsibilities. This will help candidates decide if they are interested in the job and have the necessary skills. You could say, “We are seeking a cashier who is capable of handling customer transactions, packaging purchases, managing cash, and more. The ideal candidate should possess strong customer service skills, have knowledge about our company’s products, and be enthusiastic about representing the brand to the public.”

About Our Workplace:Use this section of your cashier job description to show the advantages of joining your retail team. For example, you could describe the company culture, mission, and values. Motivated cashiers will want to advance to supervisor and manager roles, so it’s helpful to share your commitment to career advancement.

Cashier Skills and Responsibilities: Share a list of the most important job responsibilities. Include a detailed list so candidates can determine whether they are interested in the day-to-day work and have the skills to be successful. Depending on your hiring needs, you could include the following:

  • Uses a cash register to process sales by scanning items and totaling purchases
  • Processes coupons and store discounts
  • Answers customer questions and resolves customer service issues
  • Facilitates return transactions
  • Refers to prices sheets and sale bulletins to ensure prices are up-to-date
  • Collects payments and makes change for customers who pay cash
  • Bags purchases as needed
  • Provides a positive customer experience with friendly and courteous service
  • Counts cash at the beginning and end of their shift
  • Follows store policies and procedures

Work Hours and Benefits: Use this section of your cashier job description to share the work hours and benefits. Mention the days and times the cashier would need to work. If you have a rotating shift schedule, describe it here so candidates know the time commitment. Next, share the benefits you offer for the role and any perks like company discounts, overtime holiday pay, and management training programs.

Cashier Qualifications and Attributes: Use these sections of your job description to share the job requirements. This is often an entry-level role and a coveted role for high school students. You’re likely to have a larger candidate pool if you keep education and experience requirements at a minimum. It’s also helpful to note what is preferred versus essential.

  • Friendly and positive attitude
  • Customer service skills
  • Communication skills
  • Able to make change
  • Attention to detail

Education and Experience Requirements:

  • Retail experience preferred

Call To Action: You will get more responses to your job ad if you put a call to action at the end of your cashier job description. This is where you tell job seekers how to apply for your position. For example, guide them to apply by clicking on the “apply” button at the top of the job listing.

Happy With Your Cashier Job Description? Now Let’s Get It Working for You

If you’re like most employers, you don’t have time to spare when it comes to filling your next opening. However, you also want to make sure you’re doing due diligence during the process. The good news is that Monster can help you with both. Find out how you can start the process of finding your next cashier with a job posting .

Cashier Job Description Template (2024)


Cashier Job Description Template? ›

Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. Answer questions from customers and make menu recommendations.

What is a retail cashier job description template? ›

Cashier Job Responsibilities:

Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed.

How do I professionally say I was a cashier? ›

Operated cash registers and processed transactions.” You could say, “Operated cash registers and processed transactions for 100 customers per day.”

How do you describe cashier skills on a resume? ›

Emphasize your expertise in cash handling, customer service, and ability to maintain a welcoming environment for customers. An impactful resume profile should instantly convey your value and suitability for the cashier position, making a strong first impression.

What should the cashier do answer? ›

Cashier responsibilities include handling cash transactions with customers, scanning goods, collecting payments, issuing receipts, refunds, change or tickets and redeeming stamps and coupons.

How do you explain working as a cashier? ›

Cashier Job Description
  1. Uses a cash register to process sales by scanning items and totaling purchases.
  2. Processes coupons and store discounts.
  3. Answers customer questions and resolves customer service issues.
  4. Facilitates return transactions.
  5. Refers to prices sheets and sale bulletins to ensure prices are up-to-date.

What are the duties of a retail cashier? ›

Cashiers interact with customers to take payments, process exchanges and refunds, explain or recommend items and answer questions. They often work in supermarkets, restaurants, shops, car parks and most other places where a high volume of payments are received.

What is the job description of a cash office? ›

Preparing receipts, change orders and bank deposits to be sent out to the bank. Processing all sales transactions from previous day, accurately and in a timely manner. Monitoring register activity and balancing the safe. Identifying customer's desires to establish ideal customer satisfaction.

How would you describe yourself as a cashier on a resume? ›

Here is an example professional summary for a cashier's resume: “Highly organized and efficient cashier with five years of experience in the retail industry. Proven ability to provide excellent customer service while accurately processing financial transactions.

What is a sample sentence for cashier? ›

Examples from Collins dictionaries

The cashier said that my card had been refused. The head cashier counts the contents of all the till drawers in the store and completes a daily bank deposit slip. A cashier is a person who customers pay money to or get money from in a store.

How to make cashier sound better on resume? ›

30+ Must-Have Store Cashier Skills and Traits for a Resume
  1. Cash handling.
  2. Basic math skills.
  3. Strong product knowledge and understanding of customer base.
  4. Bagging items carefully.
  5. Verbal communication skills.
  6. Issuing refunds & exchanges.
  7. Weighing & scanning items.
  8. Greeting customers.
May 15, 2024

What is a good objective for a cashier resume? ›

Objective examples

Dedicated, adaptable, and supportive cashier eager to leverage retail experience and cash register handling skills to pursue new opportunities to support a retail brand's goals. Positive communicator looking to join a positive and motivated team of professionals.

What is the cashier's job description? ›

Cashiers have many vital duties in retail-based establishments. They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

How do you say cashier in a fancy way? ›

Synonyms of 'cashier' in American English
  1. teller.
  2. bank clerk.
  3. banker.
  4. bursar.
  5. clerk.
  6. purser.
  7. treasurer.

What are the strengths of a cashier? ›

What strengths does a cashier need? A cashier must be polite, courteous, trustworthy, efficient and organized. They must possess excellent customer service skills and be willing to help customers beyond their responsibilities. They must have a positive attitude and be willing to follow instructions.

How would you describe yourself as a cashier? ›

As a cashier, you often work with customers on a daily basis. During the interview, demonstrate your ability to be friendly, approachable and customer-focused. Emphasize your attention to detail. In this role, you handle money and conduct accurate transactions.

How would you describe a cashier on a resume for a restaurant? ›

A well-drafted Restaurant Cashier Resume mentions the following core duties – promoting services, reporting to the restaurant's manager; greeting customers; answering to inquiries; taking orders at the counter, receiving payments and presenting changes to customers, packing food items, making reservations for customers ...

What should I say as a cashier? ›

While there is no one correct way to greet customers as a cashier, a great way to do so is by being clear, pleasant, and making eye contact. You can greet a customer by saying a phrase, such as "Did you find everything okay?' or you can simply say "Hello."


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